A co-worker and I were working on an event and wanted to give out gifts with our logo as a show of appreciation. She suggested Pride Products and I could not have been more than happier. Not only was Amelia friendly, and personable, she gave great customer service. I was able to get a sample, get an estimate and updates on shipment and tracking. The company worked with our payment plan and the items arrived before I even expected. The tumblers came out amazing and precise. I will definitely use your company for future events.
Absolutely amazing team to work with all around! Carol is the BEST and I will continue to rave about her to all my colleagues. Not only is she so nice and quick to respond to all my inquiries, she helped me find a perfect solution to a quick turnaround order and within budget. I''m really grateful for the PP Team and will continue to use this team for my (many) orders!
Always love working with Carol. She''s so patient, even when it takes us FOREVER to get orders over the finish line.
Brandy and Amelia were super responsive and friendly and made the whole process a breeze. Our team loved the products and we will absolutely be using you all in the future whenever we can.
Thanks so much for your help and for making our event extra special!
Carol is the best! I have been working with her for the past 9 years or so and she always goes beyond my expectations with timing, creativity, solutions.
Joanie has been a pleasure to work with, I cannot sing her praises enough. I’ve thrown some odd requests at her, which she’s handled with grace, delivering exactly what I (didn’t know) I needed. I’m so grateful for her amazing communication, especially when we are working on multiple projects simultaneously she can keep me on track with my projects without pressuring for a sale (not an experience I have with other vendors, so I LOVE it).
I truly appreciate all the effort Joanie puts into her work, especially knowing she likely deals with a lot of clients daily. Her dedication is admirable!
Everything was amazing and Alissa and Amelia were such a delight to work with! They both were so responsive and respectful! The quality of the table runners is great.
Thank you again for all your hard work and for having an amazing team.
I appreciated the excellent communication and service I received. The items were received earlier than expected and just as described.
As always, it is such a pleasure working with Pride Products (Alissa and Amelia are phenomenal! As well as Marianna!) The team is incredibly helpful and responsive with all the everchanging needs our company throws at them.
Our most recent order was easy to place. We had an issue with the UPS delivery, but when I brought it up to Diane, she sprang into action and quickly remedied the issue. I am very thankful for Diane and her excellent customer service!
I absolutely love working with the Pride Products team! They are all thorough, responsive, and kind.
There are such a variety of vendors out there, but I enjoyed working with PRIDE for our holiday order for the first time.
Depending on the purpose of the swag order, a logo doesn’t necessarily need to be front and center each time, so I appreciated the variety of options provided for where to place our logo in a perhaps more inconspicuous location. The variety of placement options made it feel more like a collaboration in the product design than a plug-and-play order. This is important to note, as I place multiple orders for swag throughout the year with a variety of destinations, so not having everything be cookie cutter requires additional thought. Additionally, the ease of a drop ship was greatly appreciated and the pricing/invoice was accurate, which is not to go unnoticed.
Finally, as we’ve noticed a decrease in personalization in the post-covid times, I appreciate the human aspect of picking up the phone to chat. Sometimes information and communication can get lost or misconstrued in emails, and the idea to pick up the phone goes a long way. This is such a simple reminder to the client that you as the vendor are also real humans and vice versa.
I will definitely work with PRIDE products again.
I could immediately tell from the initial proposals you sent me that you guys are industry experts who won't try to pigeonhole someone into choosing a generic item so you can get the order in. Your ideas were so much more creative and fun, and I could tell you're actually interested in us getting the most unique and true to our brand swag that we can find, and that's what has endeared me so much to you, to the point that even though there is a bit of a price difference, I still keep coming back and talking to you and getting excited about these projects all over again.
We had an absolutely delightful experience with everyone, but especially with Alissa in coordinating our backpacks! She was fast to respond throughout the whole process, especially at the beginning when we were discussing which backpack to purchase, but really the whole time she has been responsive and extremely helpful. She was knowledgeable about the product and the customization process, and she really made the whole process as painless as possible. I look forward to working with her with additional products in the future.
Our overall experience was extremely positive, and we are so happy with how it went from the first email to this email. We will absolutely using Pride Products again.
Carol and Diane are the absolute best to work with. I keep coming back to Pride Products because I know I will get quality merchandise at a good price with the best customer service. You have the dream team there!
My team and I are extremely grateful for the wonderful customer service and assistance that everyone at Pride Products has provided us with. Words cannot express how deep our gratitude is for all that you do.
We look forward to continuing to build a relationship with you and everyone at Pride Products.
Your team is nothing short of amazing. I know that I had a lot of requests, and they were helpful with them all. I felt that they exercised great patience and kindness with me as I figured out our needs. Please extend my gratitude to all of your team members that were able to assist me!
Well you made my day! I was so stressed this morning! But I was telling my boss, I am so thankful for you! Every time I need anything you are ALWAYS willing to work with us. It honestly makes a world of difference when the people you work with is respectful, helpful, and nice. So I seriously appreciate you! And if no one has ever told you, you are AMAZING at your job. I feel like you are one of the few vendors that goes above and beyond to make our visions and needs come to life.
Reaching out to you again today to take a moment and pay tribute to Carol Perkosky. While my interactions with the entire Pride team are always so professional, positive and productive, the relationship I have built with Carol is literally what keeps me coming back to Pride for everything. Carol has such a knack for making my job easy and fluid. I rely on her more and more as my time at NFC continues to grow and I view Carol as an extension of my department at the firm…not to mention I think she is just a fabulous person in general. Most recently, Carol and I completed a very significant project for the firm, outfitting our entire team with name placards for their individual workspaces. Carol handled this project from top to bottom with such ease, professionalism, and transparency. She is hands down a problem solver and always responds with a can do attitude.
Being in the service business, I realize that our clients have choices and it is the unique experience we provide that truly sets us apart. I’m grateful for the partnership I have established with Pride over the years and in particular I am ultra-appreciative for Carol, who I think has achieved rock star status in my opinion.
Please take a moment to recognize Carol on your end as she deserves every single bit of the limelight.
[D]espite the challenge with the hot sauce our team was not upset at all; it has given our attorneys an opportunity to follow up post-event and send the sauces in the mail for an extra touch. I also was so impressed with how quickly everyone mobilized to try to replace the bottles. It’s not always about things going perfectly, it’s about having trusted partners who will help you fix things. I appreciate everything you did, and at the end of the day everyone was happy!
I wanted to send you a quick note a few days ago but today seems to be more appropriate to express our thanks and gratitude for your hard work. The gifts came in absolutely PERFECT.
Our entire company was excited to receive them and cannot express how impressed we are with your professionalism and completion of the project :)
Thank you so much for your commitment and patience most importantly !!!!
Until the next project...
Perfecto. As always you guys exceed expectation and make me look like a superstar!!!!!
Thanks so much
I must compliment your Customer Service and follow up. People are long on complaints and short compliments. Kudos to you and your team!
I was recognized by my company for the outstanding job done with holiday gift program. Thanks for all your team did to make me look good!
We have thoroughly enjoyed your products thus far. The service has been excellent as well. Always responsive and attentive to my emails and orders.
I am very happy with the products you have helped coordinate and your immaculate customer service support. Moving forward, this company will now be my "go to" for all orders.
Our company used Pride Products last year for an important convention that we attend annually. I wish we had discovered them sooner! Pride Products is truly the most prompt and professional company I've ever dealt with. They worked with us as we tried to figure out the best product and prices for our needs, and followed up with perfect timing. They even sent a hand-written thank you note, which I conveyed to OUR internal sales team as something that made them stand out as both memorable and exceptional. I have no reason to look at any other company for our future needs.
Please let Andy know that I've placed a couple of orders with you recently. I want to make sure he knows how highly I think of all of you and that I'll continue to place more orders going forward. Pride Products is so great to work with, mostly because of the wonderful people. So thank you Diane! :)
I had a very positive experience working with both Diane and Curtis. They were both extremely professional, courteous, helpful, and efficient. The pens are very good quality and we are very happy with them. I look forward to working with Pride in the future.
Carol’s team has certainly been a pleasure to work with – they are all extremely accommodating and delightful to work with… not to mention quick to respond to my (many J) messages. I also want to say thanks to Jenny who has dedicated a lot of time assisting me – with a positive and helpful attitude – with all kinds of requests.
As a rapidly growing company, we will continue to have many big and small events in the future – and I will be sure to reach back out to your team for help with all kinds of products for different events.
I can’t thank Pride enough for all of your assistance through the years. You are ALL so kind, patient, timely and always positive! That is a HUGE reason why I recommend Pride whenever I get a chance. I always try to use you with the many various projects that I’m involved in, not to mention the last minute ones! I know that whatever situation comes my way, Pride can handle it and that is so very important to me and and my firm! It really is a true pleasure working with everyone there.
I truly appreciate your company’s attention to my needs and timeline as a customer and very personal touch. It was so easy to work with your company that I will definitely look to you as a preferred option in the future.
These guys are A-#1! They've regularly checked in and always have creative suggestions. They are friendly, courteous and professional, no matter how small your order. I highly recommend Pride...and I LOVE giveaways!
You make my job easy! I’ve worked with many other promo companies, and you guys are in a league of your own when it comes to service. You are a well-oiled machine over there, and your punctuality is SO appreciated.